Indra Nooyi — the prepared mentor
Indra Nooyi labored in PepsiCo for 24 years, as SVP-Technique, CFO after which as Chairman and CEO for 12 years. I write about her, the particular person I noticed and admired.
Indra was greater than a CEO for everybody in PepsiCo India. To me, she was a prepared mentor; for girls within the PepsiCo India group, she was a perfect position mannequin and somebody nobody needed to let down. The PepsiCo India group had a novel bond with Indra and she or he was a part of each worker’s household tales. She made everybody really feel particular and had large expectations of India.
I’ll all the time bear in mind Indra for 5 issues:
The ‘Efficiency with Goal’ agenda she set in 2006 as CEO after which refined it in 2016 for the yr 2025. She was forward of her time in shaping accountable and constructive capitalism.
‘Efficiency with Goal’ touched the ‘Planet, Folks and Merchandise’ in PepsiCo and its ecosystem. This meant more healthy merchandise and higher use of scarce pure assets like water and empowerment of ladies and differently-abled folks.
The Diet class owes its shine in PepsiCo because of her perception of their mission. Indra ready diligently for each assembly and occasion, huge or small. She spent hours poring by way of each notice asking nice questions of the problems concerned. Indra by no means turned up unprepared for a gathering. She needed to know all of the info. Indra was a uncommon chief in PepsiCo who learn each pre-read materials despatched to her regardless of her schedule. She cherished thoroughness and abhorred slothfulness
Indra cherished music, motion pictures, studying and cricket. She was the last word India cricket group fan and adopted the fortunes of the group by way of SMS updates even in critical conferences. Indra is now the primary lady director on the Worldwide Cricket Council board.
Indra stayed related with everybody from Bollywood stars, musicians, Presidents, Prime Ministers and prospects. She knew everybody’s birthday and particular days and made it a degree to name or message the particular person.
She was a prepared mentor to many, and their youngsters too. She willingly marked time to speak to prospects’ youngsters who have been planning to check within the U.S. and gave them considerate recommendation. She insisted on getting merchandise proper for the native palate. Indra tasted the brand new Quaker Upma in Chennai in September 2016 and rejected it as a result of she felt it was not a ‘wow’ product. Indra needed it improved.
The group labored by way of the formulation once more and gave her an improved Quaker Upma in March 2017. Indra immediately preferred that and certain sufficient, the customers cherished it too. Indra is wealthy however frugal, Indra is strategic but grounded; Indra is hard however caring. PepsiCo will likely be a distinct firm with out Indra. PepsiCo will get used to a brand new regular. Indra introduced empathy, heat and stature to the position. Thanks, Indra!
(The author is ex Chairman and CEO, India and South Asia Area, PepsiCo)